Bula, I’m Verleshwar Singh.
I DESIGN AND DELIVER HIGH IMPACT TRAINING
TO DRIVE REAL CHANGE AND RESULTS!
I am a content & instructional specialist, learning & development advisor, and trainer & facilitator. I spent early years on my career in the mainstream media as a journalist, sub-editor and chief-of-staff before getting into a media consulting practice (OpenMedia) which now specialises in ‘people communications’ – helping organisations keep their ‘people’ (employees and customers) informed, engaged, motivated, energised, and happy. And all this using a world-class framework.
WHAT I DO
I provide consultancy to clients to help them plan and implement their learning strategies. I help define, design and deliver learning solutions both face to face and virtually. I also specialise in implementing online learning environments and creating online resources. Recent work includes design for vocational education and healthcare sectors. I also deliver bespoke training and learning solutions. My signature trainings address local business/performance problems.
(Define, Design, Deliver)
DEFINE: understand your objectives, culture, and capabilities before designing bespoke solutions. Develop metrics to measure success. DESIGN: Content, instructions, and assessment for face-to-face, online, or a blended learning. DELIVER: From one-to-one coaching and group workshops to seminars and large auditoria. Entry level to executive level, I deliver high impact training that drives performance improvement.
- Customer Service Training (internal, frontline, strategy)
- Business Writing Skills (Reports, Proposals, Letters)
- Selling (relationship selling, smart selling, tele-selling)
- Supervision & Skill Development for middle managers
- Communication Strategies, Presentation Skills
- Marketing & Advertising (basic to advanced)
- Digital Marketing (social media, email, mobile, SEM)
- Public Relations (traditional & new media)
- Brand Management
- Fiji Business Excellence Framework (FBEA) training
- Managing Organisational Data, Information & Knowledge
- Managing customers using the FBEA Framework
- Managing people using the FBEA Framework
- Service excellence using FBEA framework
- Strategic Planning using the FBEA Framework
- FBEA submission writing workshop
- Root Cause Analysis
- 5S – Good Housekeeping Practices
Learning & Development Services
- Content Development: Bring your content to life by using my content development services – Training Content, Education Content, eLearning Content, Media Content (print, web and mobile).
- Instructional Design: I offer e-learning, instructor-led training, and blended instructional design services to meet your training objectives.
- HRM: Competency Mapping, TNA, Talent Management, Performance Improvement.
- Registered Training Instructor
- Registered Training Provider