Bula, I’m Verleshwar Singh.

I DESIGN AND DELIVER HIGH IMPACT TRAINING
TO DRIVE REAL CHANGE AND RESULTS!

BACKGROUND

I am a content & instructional specialist, learning & development advisor, and trainer & facilitator. I spent early years on my career in the mainstream media as a journalist, sub-editor and chief-of-staff before getting into a media consulting practice (OpenMedia) which now specialises in ‘people communications’ – helping organisations keep their ‘people’ (employees and customers) informed, engaged, motivated, energised, and happy. And all this using a world-class framework.

WHAT I DO

I provide consultancy to clients to help them plan and implement their learning strategies. I help define, design and deliver learning solutions both face to face and virtually. I also specialise in implementing online learning environments and creating online resources. Recent work includes design for vocational education and healthcare sectors. I also deliver bespoke training and learning solutions. My signature trainings address local business/performance problems.

My APPROACH
(Define, Design, Deliver)

DEFINE: understand your objectives, culture, and capabilities before designing bespoke solutions. Develop metrics to measure success. DESIGN: Content, instructions, and assessment for face-to-face, online, or a blended learning. DELIVER: From one-to-one coaching and group workshops to seminars and large auditoria. Entry level to executive level, I deliver high impact training that drives performance improvement.

Communications

  • Customer Service Training (internal, frontline, strategy)
  • Business Writing Skills (Reports, Proposals, Letters)
  • Selling (relationship selling, smart selling, tele-selling)
  • Supervision & Skill Development for middle managers
  • Communication Strategies, Presentation Skills
  • Marketing & Advertising (basic to advanced)
  • Digital Marketing (social media, email, mobile, SEM)
  • Public Relations (traditional & new media)
  • Brand Management

Business improvement

  • Fiji Business Excellence Framework (FBEA) training
  • Managing Organisational Data, Information & Knowledge
  • Managing customers using the FBEA Framework
  • Managing people using the FBEA Framework
  • Service excellence using FBEA framework
  • Strategic Planning using the FBEA Framework
  • FBEA submission writing workshop
  • Root Cause Analysis
  • 5S – Good Housekeeping Practices

Learning & Development Services

  • Content Development: Bring your content to life by using my content development services – Training Content, Education Content, eLearning Content, Media Content (print, web and mobile).
  • Instructional Design: I offer e-learning, instructor-led training, and blended instructional design services to meet your training objectives.
  • HRM: Competency Mapping, TNA, Talent Management, Performance Improvement.
  • Registered Training Instructor
  • Registered Training Provider
SEE FULL LIST OF TRAINING COURSES